Privacy Policy
Last updated: September 2026
Budget Right respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how Budget Right collects, holds, uses and discloses personal information when you visit our website, purchase our products, subscribe to our emails, complete a form, download a resource, book a coaching session, attend a workshop or otherwise interact with us.
Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) apply to Budget Right, we will handle personal information in accordance with those requirements.
1. What personal information we may collect
The personal information we collect depends on how you interact with Budget Right and may include:
your name
email address
telephone number
billing and shipping address
information about products you purchase and orders you place
information you provide when booking or enquiring about coaching, workshops, speaking services or other services
information you provide when completing a form, quiz or questionnaire
email subscription and communication preferences
correspondence, feedback, reviews or testimonials you provide
technical information about your use of our website, such as your IP address, browser type, device information, pages visited and interactions with the website
information collected through cookies and similar technologies.
We aim to collect only information that is reasonably necessary for our business activities.
2. How we collect personal information
We may collect personal information directly from you when you:
purchase a product through our website
subscribe to our newsletter or other email communications
request or download a free resource
complete a contact, enquiry, education or other online form
participate in a quiz or other interactive feature
book or enquire about coaching, workshops or speaking services
contact us by email, telephone, social media or another communication channel
provide feedback, reviews or testimonials.
We may also collect information automatically when you use our website through cookies, analytics technologies and similar tools.
In some circumstances, information may be provided to us through third-party platforms or service providers that you use to interact with Budget Right.
3. Why we collect and use personal information
We may collect, hold, use and disclose personal information to:
process and fulfil orders
provide digital products and resources
process payments and maintain transaction records
provide coaching, workshops, speaking services and other services
respond to enquiries and provide customer support
manage newsletter and email subscriptions
send information and marketing communications where permitted
understand how visitors use our website
measure website, advertising and marketing performance
improve our products, services, website and customer experience
maintain appropriate business, accounting and taxation records
prevent fraud, misuse and security threats
comply with applicable legal and regulatory requirements.
We do not sell your personal information.
4. Purchases and payments
Budget Right uses WooCommerce to operate its online store.
When you place an order, information such as your name, email address, billing and shipping details, products purchased and order information may be collected and stored so that we can process and fulfil your order, provide customer support and maintain appropriate business records.
Payments made through the website may be processed by third-party payment providers such as Stripe. Budget Right does not ordinarily receive or store your complete payment card details. Payment providers process payment information in accordance with their own privacy and security practices.
Budget Right may also use PayPal for certain payments, including coaching services. When you use a third-party payment provider, information you provide to that provider is also subject to the provider’s own privacy policy.
5. Email marketing and Mailchimp
Budget Right uses Mailchimp to manage email subscriptions and marketing communications.
If you subscribe to our emails, request certain resources or otherwise consent to receiving marketing communications, information such as your name, email address and relevant subscription information may be transferred to and stored by Mailchimp.
Information about purchases made through our WooCommerce store may also be synchronised with Mailchimp. This helps us maintain customer and purchase records and communicate relevant information about Budget Right products and services.
Customers who have not subscribed to marketing may be recorded as non-subscribed contacts in systems used to manage customer and purchase information. Being recorded as a customer or non-subscribed contact does not mean you have consented to receive marketing emails.
Receiving transactional communications relating to an order, payment or service also does not mean you have subscribed to marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.
6. Cookies and similar technologies
Our website uses cookies and similar technologies for purposes including:
operating essential website functions
providing shopping-cart and checkout functionality
remembering cookie preferences
understanding website traffic and usage
measuring marketing and advertising performance
supporting website security and functionality.
Some cookies are necessary for the website to operate. Other cookies, including analytics and marketing cookies, may require your consent depending on applicable law.
Budget Right uses a cookie consent system that allows visitors to accept or reject non-essential cookies and manage their cookie preferences.
You can change your cookie preferences using the cookie settings available on our website.
Further information about the cookies and services used on our website is available in our Cookie Policy.
7. Analytics, advertising and website measurement
Budget Right uses analytics and marketing technologies to understand how our website is used and to measure the effectiveness of our marketing.
These technologies may include:
Google Analytics
Google Tag Manager
Google Ads measurement technologies
Meta Pixel
Burst Statistics
WooCommerce analytics and attribution technologies.
Depending on your consent choices and the technology involved, these services may collect information about website visits and interactions, including pages viewed, actions taken, device and browser information and advertising or conversion events.
We use this information to understand website performance, improve our products and services, and assess the effectiveness of advertising and marketing activities.
Where required, non-essential analytics and marketing technologies are subject to cookie consent choices and applicable privacy requirements.
8. Forms, quizzes and online services
Budget Right uses online tools to collect enquiries, registrations, resource requests and other information.
These may include WPForms, Typeform and other forms or interactive services used on the Budget Right website or linked from it.
Information submitted through these services may include your name, email address and other information you choose to provide in the relevant form.
Please avoid providing sensitive personal information unless it is necessary for your enquiry or we have specifically requested it.
9. Coaching, workshops and enquiries
If you contact Budget Right about coaching, workshops, speaking engagements or other services, we may collect information necessary to respond to your enquiry, arrange the service and communicate with you.
Budget Right provides financial education and general information. We do not require you to provide sensitive financial account information, passwords or other credentials in order to use our educational services.
Please do not provide banking passwords, credit card security details or other account login credentials through our forms, emails or coaching communications.
10. Sensitive information
Sensitive information has a particular meaning under Australian privacy law and can include information about matters such as health, racial or ethnic origin, religious beliefs, political opinions and certain other personal characteristics.
Budget Right does not generally require sensitive information to provide its products and services.
If sensitive information is provided to us, we will handle it appropriately and, where the Privacy Act applies, in accordance with applicable requirements relating to sensitive information.
11. Third-party service providers
Budget Right uses third-party service providers to help operate our business, website and services.
Depending on how you interact with us, these may include providers involved in:
website hosting and security
e-commerce and order management
payment processing
website analytics
advertising and marketing
email marketing
online forms and quizzes
website backups and optimisation
email delivery
social media
accounting, administration and other business functions.
Personal information may be provided to these service providers where reasonably necessary for them to perform services on our behalf or where otherwise permitted or required by law.
Third-party providers operate under their own terms and privacy practices.
Our website may also contain links to third-party websites or services. Budget Right is not responsible for the privacy practices of websites or services that we do not control, and we encourage you to review their privacy information when using those services.
12. Overseas processing and disclosure
Some of the third-party services Budget Right uses are operated by organisations located outside Australia or use international infrastructure and service providers.
As a result, personal information may be disclosed to or processed by recipients outside Australia.
Overseas recipients are likely to include recipients located in the United States of America. Some of our service providers operate globally or use international affiliates and sub-processors, so personal information may also be processed or disclosed in other countries in which those providers or their service providers operate. The particular locations may vary over time and according to the service being used.
Where it is not practicable for Budget Right to specify every country in which an overseas recipient may be located, further information may be available in the privacy policies or data-processing information published by the relevant service provider.
Where the Privacy Act and Australian Privacy Principles apply to an overseas disclosure by Budget Right, we will take reasonable steps as required by applicable Australian privacy law in relation to that disclosure.
13. Social media
Budget Right maintains a presence on social media and other online platforms.
If you interact with Budget Right through platforms such as Facebook, Instagram, LinkedIn, YouTube or TikTok, the relevant platform may collect and process information in accordance with its own privacy policy.
Information you choose to make public through social media may also be visible to Budget Right and other users of those platforms.
Our website may contain links to or content associated with social media platforms. Your interaction with those platforms is also subject to the privacy practices of the relevant provider.
14. Security of personal information
We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.
Our security measures may include website security tools, access controls, software updates, backups and the use of reputable third-party service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If you believe personal information you have provided to Budget Right may have been compromised, please contact us as soon as possible.
15. How long we keep personal information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide our products and services, maintain appropriate business records, resolve disputes, meet contractual obligations and comply with applicable legal, taxation, accounting and regulatory requirements.
Different types of information may therefore be retained for different periods.
When personal information is no longer reasonably required, we may delete, destroy or de-identify it, subject to any legal or legitimate business requirements that require it to be retained.
16. Accessing or correcting your personal information
You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate, incomplete or out of date.
We may need to verify your identity before providing access to or correcting personal information.
In some circumstances, applicable law may permit or require us to refuse access to certain information. Where required, we will explain the reason for doing so.
We will take reasonable steps to keep personal information we hold accurate, complete and up to date where appropriate for the purposes for which it is used.
17. Direct marketing
Where permitted by law, Budget Right may use personal information to communicate with you about products, resources, services, events or other information that may be relevant to you.
We will provide a way for you to unsubscribe from electronic marketing communications.
You can unsubscribe from Budget Right marketing emails at any time by clicking the unsubscribe link in the relevant email.
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications that are necessary in connection with an order, payment, booking or other service you have requested.
18. Privacy enquiries and complaints
If you have a question, concern or complaint about how Budget Right has handled your personal information, please contact us using the details below.
Please provide enough information for us to understand and investigate your concern.
We will review privacy complaints and aim to respond within a reasonable period.
Where the Privacy Act applies and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Information about privacy rights and complaints is available from the OAIC.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers or legal obligations.
The current version will be published on the Budget Right website. The Last updated date at the top of this policy will be revised when the policy is materially updated.
20. Contact us
For privacy enquiries, access or correction requests, or complaints, please contact:
Budget Right
ABN: 50 641 654 088
PO Box 1179
Carindale QLD 4152
Australia
Email: budgetrightau@gmail.com