Shipping within Australia
Free shipping Australia-wide on orders of $50 or more.
For orders under $50:
Budget Right book: $9.94 shipping
Money Sorted. Life Ready. book: $11.50 shipping
Shipping is calculated automatically at checkout based on the physical products in your order.
Digital products, including the Budget Right Spreadsheet and Holiday Budget Planner, do not incur shipping charges.
International Shipping
International shipping is available for physical books to selected destinations. Shipping is calculated at checkout based on the destination and the book ordered.
Current international shipping rates vary by destination and book weight.
International orders may also be subject to customs duties, import taxes, fees or other charges imposed by the destination country. Where these charges are payable by the recipient, they are not included in the product or shipping price paid to Budget Right.
Dispatch
We aim to dispatch in-stock physical orders within 1-2 business days of receiving your order.
Orders placed after 2pm, on weekends or on public holidays are treated as received on the next business day.
Orders are sent using Australia Post or an appropriate courier service.
Once your order has been dispatched, you will receive tracking information where tracking is available.
Delivery times are estimates only and may vary depending on your location, carrier delays, peak periods and other circumstances outside our control. Regional and remote areas may take longer.
Approximate Australian Delivery Times
| Delivery To | Dispatch Time | Estimated Delivery After Dispatch |
|---|---|---|
| SE Queensland | 1-2 business days | 1-2 business days |
| Regional Queensland | 1-2 business days | 3-4 business days |
| New South Wales | 1-2 business days | 2-3 business days |
| ACT | 1-2 business days | 3-7 business days |
| Victoria | 1-2 business days | 3-7 business days |
| South Australia | 1-2 business days | 3-7 business days |
| Tasmania | 1-2 business days | 3-7 business days |
| Western Australia | 1-2 business days | 4-10 business days |
| Northern Territory | 1-2 business days | 4-10 business days |
These timeframes are estimates and are not guaranteed delivery dates.
Pre-orders
If you purchase a product on pre-order, the expected availability or release information will be shown on the relevant product page.
We aim to dispatch pre-orders within 2 business days of receiving stock, subject to stock arriving as expected.
If your order contains both an in-stock product and a pre-order product, we may hold the order and send the items together unless otherwise stated or arranged with you.
Product Availability
Occasionally, an item may become unavailable after an order has been placed.
If this happens, we will contact you and provide appropriate options, which may include waiting for the item to become available, choosing an alternative where appropriate, or receiving a refund for the unavailable item.
Incorrect, Damaged or Missing Orders
Please contact us as soon as possible if your order arrives damaged, you receive the wrong product, or your tracked order appears to be missing.
We will review the issue and work with you and the delivery provider where appropriate.
Your rights under the Australian Consumer Law are not affected by delays, loss or damage involving a delivery provider where those rights apply.
Uncollected or Returned Parcels
Please ensure the delivery address supplied with your order is complete and correct.
If a parcel is returned to us because it was not collected, could not be delivered due to an incorrect address supplied with the order, or requires re-delivery for another reason attributable to the recipient, additional postage may be payable before the order is resent.
We will contact you if your parcel is returned to us.
Returns & Refunds
We want you to be happy with your purchase and will comply with our obligations under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If a product has a major problem, you may be entitled to choose a replacement or refund and may also be entitled to compensation for other reasonably foreseeable loss or damage.
If a product fails to be of acceptable quality and the problem is not major, you may be entitled to an appropriate remedy in accordance with the Australian Consumer Law.
If you believe a product is faulty, damaged or otherwise does not meet the consumer guarantees, please contact us with your order details and information about the problem.
You may initially be responsible for returning a product that can reasonably be posted. If the product is confirmed to have a problem covered by the Australian Consumer Law, we will reimburse reasonable return postage costs where required.
Please retain your postage receipt and use a trackable postage method when returning an item.
Nothing in this Shipping & Returns Policy is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law.